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Course Library

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COMPLIANCE COURSES
  • A+ Security Host
  • Food Handler Certificate
  • Food Manager Study Session
  • Human Trafficking
  • Sexual Harassment
HR BASICS
  • A Guide to Effective Meetings
  • ADA - American Disability Act
  • Anxiety Relief
  • Conduct a Job Interview
  • Conflict Resolution
  • Crisis Management
  • Customer Service Skills
  • Dealing with Stress, Pressure, and Burnout
  • Develop a Performance Improvement Plan
  • Difficult Customers
  • Discipline without Punishment
  • Diversity in the Workplace
  • Email Phishing
  • FMLA (Family Leave Act)
  • Gender Equality
  • Good Business Ethics
  • How to Request Disability Accommodations at Work
  • Leading Through Difficult Times
  • Managing Remote Teams
  • New Hire Checklist
  • Online Security Fundamentals
  • Open-Ended Questions
  • Performance Review and Feedback
  • Recover From Workplace Mistake
  • Service Animals
  • Telephone Etiquette
  • Time Management Essentials
  • Violence in the Workplace
  • Workplace Bullying
  • Workplace Harassment
  • Workplace Social Media
SAFETY BASICS
  • Active Shooter
  • Armed Robbery
  • Burn Prevention
  • Chemical Safety
  • Cleaning and Sanitizing
  • Compressed Gas Cylinders
  • Coronavirus Basic Training
  • Covid-19 Best Practices Training
  • CPR
  • Cuts & Lacerations
  • Earthquakes and Tornadoes
  • Electrical Safety
  • Fire Extinguisher 101
  • Fire Prevention
  • Fryer Safety
  • Hood Safety
  • How to Conduct a Restaurant Safety Inspection
  • Ice Safety
  • Knife Safety
  • Ladder Safety
  • Lockout/ Tagout
  • Motor Vehicle Safety
  • OSHA Accident Investigation - Safety Signs and Tags
  • OSHA Bloodborne Pathogens
  • Preparing for a Hurricane
  • Proper Lifting
  • Slips, Trips and Falls
  • Terrorist Act
SERVICE BASICS
  • Adult Entertainment
  • Back of House 101
  • Being the Valet
  • Common Restaurant Lingo
  • Food Allergies
  • Front of the House 101
  • Full Hands In/Full Hands Out
  • Greeting Guests
  • Hello, Goodbye and Thank You
  • Open-Ended Questions
  • Difficult Customers
  • ID Guidelines
  • Knowing the Menu
  • Mystery Shopper
  • Responsible Vendor Alcohol
  • Security Host Training
  • Soda Machine Cleaning
  • Table Set Up/Clearing
  • Telephone Etiquette
  • Upselling