CANCELLATIONS AND REFUNDS
Collection of Fees: Home of Training (HOT) provides two different ways a learner may purchase the Food Handler Certificate Training Program. One is the corporate account, which is set up on a monthly recurring fee that is charged to the corporation. The other is an individual account, which is set up by an individual and courses are paid on a per-course basis. All fees are collected through the secure online portal and may be paid for through either an automated bank withdraw or credit card.
Cancellations: Corporate accounts may be cancelled by providing written notice to HOT at firstname.lastname@example.org, in accordance with the Service Activation Agreement. Individual accounts may be cancelled if done so within 24 hours of sign up, provided the individual has not entered the course or assessment and has not been issued a certificate.
Refunds: Refunds will not be issued to corporate accounts. Refunds will not be issued to individuals who have begun or completed the online assessment and received a certificate. Refunds will not be issued via cash or check. If a refund is granted, it may only be issued to the account used for the initial transaction.